There are some questions you will concern before ordering.
Q: I am 190 cm tall and weight 100 kg. Is the trike suitable for me?
A: Yes. Our trike is suitable for 165 to 195 cm height and the max. load is 125 kg.
If you have special needs, please feel free to contact us, we can custom the frame for you.
Q: Does the trike come with separate parts or assembled?
A: It comes 40% assembled, we will send you the assemble instruction and manual by email. Please also tell us your email address when you place the order.
Q. Is it difficult to assemble for the average person? Would I need any tools?
A: It will require 1-2 hours of assembling and adjusting for the average person. We will provide the tools.
Q. Do the bike shops have parts to make repairs, as needed?
A: All of the consumable parts used to build your trike are standard bicycle components that your local bike shop will be able to service.
Q. What is your warranty?
A: We provide a 5-year warranty for the frame, a 1-year warranty for motor and controller.
Q. Can I pay by PayPal?
A: Sure, you can pay by PayPal directly here.
Q. What shipping way you will use?
A: FedEx or SF express.
Usually ship to America, Canada by SF express, it will take about 7 days to your door.
Ship to Europe by FedEx, it will take about 5-7 days to your door.
Q. Do I need to pay any tax?
A: Yes, you need to pay some duty and taxes when the parcel reaches to your country. (In America, there is seldom taxes).